Policy Terms

Shipping

📦Free shipping over $60 cannot be used in conjunction with other discount codes

1. Shipping Policy Overview

We strive to provide fast and reliable shipping services across Australia. By placing an order with us, you agree to the following shipping terms and conditions.

2. Shipping Locations

We currently ship to all regions within Australia. International shipping may be available upon request.

3. Shipping Methods

We offer various shipping methods to ensure your order reaches you as quickly as possible. Available options may include:

  • Standard Shipping
  • Express Shipping
  • Click and Collect (limited)

4. Shipping Costs

Shipping costs are calculated at checkout based on the selected shipping method and your delivery address. We may offer free shipping on orders over a certain amount.

5. Order Processing Time

Orders are processed within [insert processing time, e.g., 1-3 business days]. During peak periods, processing times may be extended.

6. Delivery Times

Estimated delivery times are as follows:

  • Standard Shipping: [insert estimated time, e.g., 3-7 business days]
  • Express Shipping: [insert estimated time, e.g., 1-3 business days]

These times are estimates and may vary based on factors such as location, weather conditions, and carrier delays.

7. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your shipment until it arrives.

8. Delivery Issues

If your order has not arrived within the estimated delivery time, please contact our customer service team at [insert contact details]. We will assist in resolving any issues with your shipment.

9. Incorrect Address

Please ensure that your shipping address is accurate at the time of checkout. We cannot be responsible for orders that are lost or delayed due to incorrect address information.

10. Returns and Exchanges

For information regarding our return and exchange policy, please refer to our Returns Policy section.

11. Changes to Shipping Policy

We reserve the right to modify our shipping terms and conditions at any time. Any changes will be updated on our website, and your continued use of our services constitutes acceptance of those changes.

12. Contact Us

If you have any questions about our shipping policy, please contact us at [insert contact information].

Refunds and Returns Policy

Thank you for shopping with Yummi Rings! We want you to love your foodie jewellery, but if you’re not completely satisfied, we’re here to help. Please read our refunds and returns policy carefully.

1. Eligibility for Returns, Exchanges, Refunds

Items are non-refundable and can only be returned if the item is faulty due to hygiene. To be eligible for a return, items must meet the following criteria:

  • The item is in its original condition, unworn, and undamaged. 
  • The item is returned within 15 days of the purchase date.
  • The original packaging, including any tags, must be included.

We currently do not offer direct exchanges. If you would like a different item, please return the original item for a refund and place a new order.

Tip: please take an image of the item before returning.

2. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact Us: Email our customer service team at yummringsau@gmail.com with your order number and the reason for the return, with evidence.
  2. Receive Instructions: We will provide you with a return authorization and instructions on how to send back your item.
  3. Pack the Item: Securely pack the item in its original packaging.
  4. Ship the Item: Send the item to the address provided in the return instructions. Please note that you are responsible for the return shipping costs.

3. Refund Process

Once we receive your returned item, we will inspect it to ensure it meets our return policy. If approved, we will process your refund within 7-10 business days. The refund will be issued to the original payment method.

Thank you for your patience!